Monitronics is turning 15 this year and like other teens, we want a blog (and Facebook and Twitter). So here we are, finally in the blogosphere. Hello, out there!
What are we doing here? Well, in addition to keeping our customers, dealers, and employees informed of the goings-on at Monitronics, we want to create a public forum to discuss issues of security, safety, and crime. Look for future posts on topics like new trends in home monitoring, FBI stats, crime-prevention tips, and your home through the eyes of a burglar.
But let’s start with something fun: celebrating 15 years in business. Since our inception in 1994 as a small start-up, we’ve grown to nearly 700 employees and 600,000 customers. We’ve got lots of reasons to celebrate.
And celebrate we did. On August 21, we wheeled in an amazing cake from Food Channel celebrity executive chef Bronwen Weber that was the center of attention. It was HUGE: Almost five feet long, four feet tall in parts, and more than 200 pounds.

We also had Weber make hundreds of mini cupcakes, which were stationed on every floor (the chocolate-raspberry was a favorite) along with plasma TVs showing a 15th-anniversary video we shot highlighting our humble beginnings, present strengths, and future vision.

At 2 p.m., around 300 people gathered in front of the cake for a speech by our CEO Mike Haislip, highlighting the “I Am Monitronics” message of our 15th anniversary. Our favorite part (after the cake, of course)? Two confetti cannons that exploded after Haislip finished. Nice.

So, happy birthday to us and welcome to our blog. Here’s to another 15 years.

Isaac Hackett III
WELL 15 YEARS FANTASTIC I BEEN A CUSTOMER FOR 8 YEARS NOW I’VE BEEN BOOTED TO THE CURB I TOOK 3 MONTHS TO GET MY ALARM INSTALLED WHEN ME MOVED FM CALIFORNIA WE WERE CUT OFF BEACUSE WE WENT BEHIND ON PAYMENTS BROUGHT THE ACCOUNT CURRENT AND WAS TOLD BY A REPRESENTATIVE OF YOUR THAT WE WOULD BE CUT BACK ON NOW TODAY 9/23 WE WERE TOLD THAT YOU NEVER CUT BACK ON A SERVICE WHEN ITS SENT TO COLLECTION I EXPLAINED WHY THAT HAPPENED BASICLLY BECAUSE OF CIRCUMSTANCES BEYOUND OUR CONTROL MY WIFE HAD TO LEAVE HOME AND GO TO OUR SON AND DAUGHTER-IN LAWS HOME TO BABYSIT THEIR THREE CHILDREN BECAUSE THEY BOTH WERE CALLED BACK TO DUTY IN THE ARMY TO GO TO IRAQ FOR A YEAR IM A LONG HAUL TRUCK DRIVER I GET HOME ONLY 1-3 DAYS A MONTH SO WHEN PHONE CALLS ARE MADE TO MY HOME NO ONE IS PROBABLY THERE WE BOTH THOUGHT THAT THE PAYMENTS WERE BY ONE OF THE OTHERS OF US ONLY TO FIND OUT THEY WERENT NOT BEING AT HOME WHEN I GET THERE I HAVE A HUGE STACK OF MAIL TO GO THROUGH IN A DAY AND THAT DOESNT HAPPEN BECAUSE I HAVE TONS OF OTHER THINGS TO DO IN THAT SAME DAY IN SHORT THANKS FOR NOTHING I’LL B BE SURE TO LET OTHERS KNOW IF LIFE THROWS A CURVE MONITRONICS WILL BE THERE TO HELP……..
CLOSE THE DOOR
22 September 2009 at 9:18 pm
Jason
Your issue is very important us and we want to make the situation right as best possible. I’ve sent you a personal message on what next steps to take.
23 September 2009 at 9:00 am