Archive for January, 2010

MoniX video #3

Remember our two videos last week, meant to get dealers pumped for our training seminar MoniX (they are here and here)? Well, we’ve got another. Here is video #3, starring Janet McGrath, Controller.

Are you ready?

Tuesday tips: Get the correct alarm permits

Many municipalities in the U.S., Canada, and Puerto Rico require an alarm user to obtain a permit in order to operate a monitored alarm system.That means some paperwork that you need to complete and a possible fee to pay in order for you to legally operate your security system. Without current and up-to-date permits, some law enforcement agencies may not dispatch police, fire, or ambulance to your home or business.  That’s a scary proposition.

Round stamp with text: Approved

The way it works is that, if your alarm goes off in a municipality that requires a permit, the alarm monitoring company must give the permit number to dispatch responding authorities. Although not all cities require a permit, it is your responsibility to check with the area authorities and inquire as to the local requirement, to obtain a permit if one is necessary, and to ensure the permit is always kept up-to-date. Contact your local authorities for more information on permits in your city.

IT competes at chili cook-off

About 40 IT employees took part in a Texas tradition today: a chili cook-off. Seven crockpot chefs created chilis that were judged by all those in attendance and the winner was Mike Rowe, Database Administrator. He claims his chili was “nothing special,” but the votes said otherwise. It was made from West Texas grass-fed beef, a secret mix of chili spices, a few fresh jalapenos, a couple cans of extra hot Rotel, and a little extra red pepper. Simmer for ten hours and voilà: He won bragging rights, $20, and a DIY trophy made from a jar of sausages.

Chili cook-off winner Mike Rowe

Second prize–$5 and a can of Vienna sausages–went to Mike Henderson, Systems Engineer. Third prize, $1 and Vienna sausages, went to Sean Smyth, Director of IT Operations.

First, second and third

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MoniX video #2

We blogged yesterday about better dealers, better business and are rolling out five videos to get our dealers pumped for our training seminar, MoniExperience, or MoniX. Here is video #2, starring Glen Guldbeck, our West Coast Regional Sales Manager.

Are you ready?

Better dealers, better business

Check it out: we’ve made five new videos to get our authorized dealers excited about our next MoniExperience, or MoniX for short. This is a two-day training seminar that is known for its insights, excellent speakers, and flat-out fun. This is the first video of the series, starring our own Bruce Mungiguerra, VP of Field Service.

We believe that our dealers are some of the best in the industry in part because of the rigorous training we offer them at MoniExperience. And the better the dealer, the happier the customer, and the higher the level of service. That’s just good business. So enjoy this MoniX video–four more to come!