Tuesday Tips: Picking a security company

There are loads of security companies out there clamoring for your business. How do you cut through the clutter and find the best fit and price? Obviously, we’re a little biased when we say this, but we think Monitronics is the way to go for residential or business security systems. Here’s a checklist for how to pick a security company and a bit about how Moni measures up.

    Security
    You want to know that your company is watching your premises at all times. Is the monitoring central station 24/7? Are they Five-Diamond Certified? We are both.

    Response
    How fast can the company respond to your alarm? Every second matters in an emergency. In 2009, our average response time was 22.1 seconds.

    Trust
    Who are you letting in your door? Are they well-trained and vetted? Our Monitronics authorized dealers go through background checks and are experts at security assessments and installations. They know how to customize a security system to fit your needs.

    Guarantee
    What happens if you have a problem with your system down the road? What’s the policy on fixing it? Monitronics’ lifetime service guarantee is great insurance. Generally speaking, it covers the parts and labor on your system with a reasonable deductible for any service request.

    Convenience
    With an online MyMonitronics account, you can pay your bill, update emergency contacts, test your system, and more.

    Portability
    Will your company relocate your home alarm system for free? We will!

Since 1994, we’ve been earning the trust of our customers through our proven performance and customer service. Let us prove ourselves to you.  Visit us online and we’ll connect you with a Monitronics authorized dealer in your area. If you prefer to call, you can reach us by phone at 800-290-0709.

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