Monitronics Authorized Dealers are the engine behind our business. They are the ones who sell and service our monitored alarm systems across the US, Canada, and Puerto Rico. As part of this blog, we will start spotlighting certain dealers that catch our eye. The first is Safe and Sound Security in Pleasant Hill, California.
Why Safe and Sound? Because excellence is the cornerstone of their business, and it shows. They are currently ranked #1, among all dealers, for the quality of the accounts they bring to Monitronics. Owners Patrick Chown and Jason Wagner say this is because of their business strategy: focus on high-quality accounts and bring in good customers who will stick around for years.
Safe and Sound became Authorized Monitronics Dealers in March 2009 and have a company of about 40 people. They picked our program because of the business processes and their experience with Monitronics dealers in the field.
“We were with another monitoring company before and never felt completely confident in them. We knew the process at Monitronics and wanted to be a part of the team,” said Patrick.
As they look to the future, Patrick and Jason say they are focused on “organic growth.”
“There are a ton of dealers in California and we are dealing with a lot of competition, so we have found a way to do things a little differently than the other guys,” Patrick said. “This ‘organic growth’ is about creating an environment that manifests growth, but does not outgrow itself. Because we have a balance of quality and quantity, we can continue to grow at a steady pace.”
“We’re looking for people who have an inherent interest in protecting their homes and families,” said Patrick.
You can learn more about Safe and Sound at their website, www.getsafeandsound.com, or by calling 925-234-4483.
