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11
Oct 2011
Posted by Lesley
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Everyday Superhero: Jasmine Boyd

On September 3, Jasmine Boyd received a burglary alarm from a business in Tennessee. She quickly jumped into action. She first called the business and there was no answer. Her second call was to the owner … no answer.

She made no hesitation and quickly called the police and they hurried to the business.

After the emergency

 When the police arrived, they found a burglar trying to get away with a cash register. He was immediately arrested, hauled off to jail, and booked.

 

We don’t let them get away; not on our watch.

 

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Posted in: Business Security, Uncategorized, What Is Security?

10
Oct 2011
Posted by Lesley
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Everyday Superhero: Robert Bowman

On a recent Sunday night, Robert Bowman received a silent hold-up alarm from a food mart in Radcliff, Ky. He immediately contacted the local police who headed toward the store right away.

The police arrived at the food mart and found the store clerk bleeding from his head. Turns out two men had rushed through the front door, toward the lone clerk. He had only a split second to press the silent panic button before he was hit over the head with a gun. The robbers grabbed some money and cigarettes and took off.

The police dispatched an ambulance for the clerk, called for backup, and started searching for the armed robbers. Thanks in part to Robert’s quick response, the police nabbed the men within an hour.

After the emergency

The pair are now behind bars and have been charged with robbery, endangerment, and assault.

We were happy to hear that the store clerk suffered only minor injuries and recovered in just a few days. The owners of the store said they were super impressed with the arrest, their alarm system, and how quickly the police were dispatched.

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Posted in: Behind Our Doors, Business Security, What Is Security?

19
Sep 2011
Posted by Lesley
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Everyday Superhero: Julia Trevino

On August 4, Julia Trevino received a burglary alarm from a business in California. She called the business, but didn’t reach anyone—she left a message. On her next call, she reached the business owner who said, “No one’s supposed to be there, send the police!”

Julia immediately called the police and they raced to the business.

After the emergency

When the police arrived, as they rounded the corner, they saw people climbing out of a broken window. They caught the burglars red-handed and quickly made the arrest.

When we reached the owner of the business, she said, “I’m thrilled that the police were able to arrest the burglars. Thank you Monitronics for helping to save my property from vandals.”

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Posted in: Behind Our Doors, Business Security, Uncategorized, What Is Security?

24
Aug 2011
Posted by Lesley
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Who Do We Call When Your House is on Fire?

Your emergency contact list is so vital to your alarm monitoring. We’ll always try to call you first to tell you about any emergency at your house. Then we’ll send the right emergency responder. But, somehow we need to let you know what’s going on at home.

That’s where your emergency contact list comes into play. These are the folks and numbers that we call if we can’t reach you at your home number. They should be people you trust who live or work near your home. Some considerations for your emergency contact list:

  • Be sure that you have all numbers we should try for you; think: cell, work numbers, spouse phone numbers.
  • Trusted neighbors are a good resource. They live close and can be at your house quickly if they’re available.
  • Trusted friends
  • Family members

And, remember to always keep this contact list up-to-date. You can manage it using your MyMonitronics account at Monitronics.com.

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Posted in: Business Security, Home Security

17
Aug 2011
Posted by Lesley
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Saving Lives and Property: Ricardo Navarrete

Late one night, Emergency Dispatcher Operator Ricardo Navarrete received a silent hold-up button alarm from a convenience store in California. He knew that hold-up alarms can mean pretty scary situations for our customers. Without delay he called the police and with lights flashing and sirens blaring they raced to the store.

Once there, the officers took caution while approaching the store. With skill and precision they were able to apprehend a suspect who was in the process of robbing the clerk. Shocked that he had been caught, the suspect was quickly handcuffed and taken to jail where he was booked for the crime.

AFTER THE EMERGENCY

Later when we talked to our customer, he was well pleased with Ricardo’s quick response that saved the day. He said “Thank you Monitronics, great work.”

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Posted in: Behind Our Doors, Business Security, What Is Security?