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Five Reasons I Love MyMonitronics

Monitronics has a tool that lets me manage my account online. It’s quick, easy, and free. Here are the top five reasons I loooove my MyMonitronics account:

  1. I can manage my emergency contacts. MyMonitronics lets me see who I have listed to contact in case there’s an emergency at my house. And, I can update or change my emergency contact list at any time online.
  2. I can request customer service. It’s an easy way for me to ask the questions on my mind.
  3. Web payments. I can make payments online quickly and easily.
  4. I can test my system. The website tells me everything I need to know to test my system. I can even use MyMonitronics to put my alarm on and off test.
  5. I can sign up for Paperless Billing. Paperless Billing saves me time and money. And it helps the environment.  

You can sign up for MyMonitronics by vising Monitronics.com today.

Everyday Superhero: Crystal Lacy

When Monitronics Emergency Dispatch Operator Crystal Lacy received a burglary alarm from a business in Amarillo, Texas, she quickly called the business but no one answered. In seconds Crystal had the police dispatched and rolling.

After the emergency

They arrived just in time to find a burglar inside the business. He had busted through the back door and was hiding. The police arrested the bad guy without incident and he was taken to jail.

Monitronics Gives Back in 2011

 

Beginning in October and continuing through Christmas, Monitronics participated in multiple charitable projects in 2011.

Our holiday season kicked off with the annual food drive to support MetroCrest Foodbank. The event always sparks competition within the company and proves fruitful for our cause. In 2011, employees donated over $10,000 in food and cash.

The employees pitched in to provide gifts for children through the MetroCrest Foodbank. Throughout the first half of December, teams within Monitronics “adopted” grade levels. Each team worked hard to bring in as many toys as possible for their children. The company donated an additional $2,000 to support the foodbank.

Students from Notre Dame School, a local school for children with mental disabilities, made their annual visit to Monitronics on December 15. When they arrived, the children were greeted by their “Buddy” for the day. They toured the departments that were decked out in the holiday theme chosen by the Holiday Committee. The tour concluded with a catered lunch, carolers, and a final meeting with Santa where the kids received gifts based on their Santa List. During the catered lunch, Monitronics presented local charities with donations:

Al Leisikow from Little Elm Food Bank with Mary Jensby from Monitronics

  • Each of the 81 patients from a local nursing was given a Christmas gift.
  • The Little Elm Food Bank received a check for $2,000. 2011 was Monitronics’ fourth year supporting the food bank.
  • Monitronics donated $2,000 to Irving Cares, Inc., an organization which helps the needy in their community.
  • And, The North Texas Food Bank received a check for $2,000 to help distribute food to thirteen North Texas counties.

Everyday Superhero: Lee Hong

Monitronics Emergency Dispatch Operator Lee Hong was on duty when a back door burglary alarm in Washington flashed across his computer screen. Lee quickly tried to reach the customer using the two-way communication system. He received no response and couldn’t hear anyone moving around in the house.

When he reached the homeowner on her cell, she told Lee, “I’m out of town for Thanksgiving, please send the police.” Lee immediately called the local police department and they were rolling to the home in no time.

After the emergency

When the police arrived, they found three men trying to get away with our customers property. They were all arrested without incident.

We later talked to our customer again. She said, “I’m so thankful my property was saved and they got the burglars. If it hadn’t been for Monitronics and the quick action that got the police to my home so fast, they may have gotten away. Thank you.”

Three Times to Arm Your System

Ever have that dream where you need help and try to scream but no one can hear you? It’s a frightening dream to have, but it can be a reality. You have an alarm system to do the notification for you during emergencies. If you fail to arm your system regularly, you’re not fully protecting yourself.

There are three times that you should be sure to arm your alarm system:

  • In the morning before you leave for the day. You should arm your alarm system in “away mode” whenever you leave your house. If you stay home during the day, be sure your alarm system is in “stay mode” in the morning.
  • When you return home. Just after you come in the door, arm it.
  • Before bed. Your alarm system should already be alarmed in “stay mode,” but why not take the opportunity to be sure that the system is armed?

If you follow a routine, you can be sure that you are getting the most protection from us and your alarm system. Monitronics cares about your safety. To talk to one of us about getting an alarm system for your home, call 800-290-0709.