Monitronics operates through a network of authorized dealers. In a nutshell, that means that they sell and install alarm systems and we monitor them with our award-winning Central Station.
“Just who are these dealers and what can I expect?” you may ask yourself? Well, we snagged a few minutes of an expert’s time to find out. Bruce Mungiguerra, our VP of Field Services, is the man who oversees the quality of Monitronics dealers and he knows the process inside-out.
“When one of our authorized dealers knocks on your door, they are not only the face of their individual company name and brand, but also the face of Monitronics and you can expect certain things from them, like courtesy, honesty, and integrity,” he said. “They have been through some of the best training in the industry–I’ve got full confidence that they provide a great experience for our customers.”
Here are a few things you can count on:
- Professional in-home security analysis, including an evaluation of the interior and exterior of the home.
- Thorough sales presentation with a product demo and specifics of what each component will do to help protect the home.
- Complete overview of the items included in your security package and what will take place when the technician arrives.
- Explanation of the alarm monitoring agreement, terms, monthly monitoring rate, and any installation fees.
- Professional installation, equipment training, and an overview of the system manual.
- A home that is as clean as when the dealer arrived.
- A dealer who is available to answer your questions after the sale and installation
If you don’t have a monitored alarm system from Monitronics, you can give us a call at 800-447-9239. We’ll get an authorized dealer out to your home to talk security, systems, and your peace of mind.












