Monitronics continues to be an industry leader in emergency response time. We’re honored to be the third Central Station chosen for the NLETS (International Justice and Public Safety Network) pilot program, ASAP (Automated Secure Alarm Protocol).
The program has three important goals that could save lives:
- reduce the number of telephone calls in emergencies
- eliminate miscommunication
- and reduce processing and response time
By transmitting emergency data electronically, we can do just this.
The Central Station Alarm Associationand Association of Public-Safety Communications Officials Internationaldeveloped the protocol that reduces the two to three minute relay which currently exists and allows data to be processed by a computer at the dispatch center.
Our own Mary Jensby puts the program into perspective:
We’re in an industry that can have a real impact on each customer’s personal safety and security. By speeding up the dispatch process, we could reach customers during the precious moments when a second feels like an eternity. I truly believe that we are going to begin seeing more burglars caught in the act and more property saved as a result of this program.
