Your home’s alarm system protects you and your family by relaying emergency information to the Monitronics Central Station. Each alarm system has quite a few high-tech “moving parts,” so it’s important to make sure that they’re all working as they should.
We recommend you test your alarm system every month. This will help you confirm that all pieces of your alarm are intact and the system, as a whole, is communicating with Monitronics. We don’t want for you to find an issue during an emergency, when you need help.
Monitronics makes it easy to test your system with MyMonitronics. Follow these simple steps to test your alarm system today:
1. Log into MyMonitronics.
2. On the left-hand navigation, choose “My System,” then “System Test.”
3. Follow the instructions in the Test Wizard.
And voilà! You’ve just taken an important but simple step to protect yourself and your family.
More and more of us are changing our phone service from landlines to VoIP, broadband, and cell phones. Our alarm systems need a way to communicate; it’s important to consider your alarm when shopping for new phone service.
The technology of today offers a variety of options for your alarm system to communicate:
- You can keep your landline just for your alarm system.
- If your VoIP provider connects the dial tone through the phone jacks, you can connect your alarm to the jack. With this option, VoIP limitations pose limitations on your alarm system communication.
- You can have your alarm monitoring company install an Alarm Broadband Network (ABN) module or Broadband Alarm Transmitter (BAT). These create a fully-controlled connection to the monitoring center.
- You can have your alarm monitoring company install a cellular communicator in your panel.
When you’re looking into new phone service, think about how you would like to continue your alarm communication. Each option has both pros and cons so carefully research and weigh each option–and know that you do have options.
As a home or business owner, you know false alarms are a hassle. They waste time and resources for you, your monitoring company and responding police officers. And today, an increasing number of cities are beginning to charge individuals for excessive false alarms.
Don’t be the home or business that cried wolf. Follow these helpful tips from Monitronics on preventing those inconvenient—and potentially expensive—false alarms:
- Test your system monthly. It takes just a few minutes a month to make sure your system is working correctly.
- Secure all doors and windows. A curtain blowing in the breeze is enough to trigger a false alarm.
- Travel smart. Before you leave town for summer vacation, let your alarm company know that you’ll be away from home. Create a special passcode for the housesitter in case an alarm is triggered.
- Rethink your contact settings. Do you prefer not to be called after accidentally tripping your alarm? Change your settings. That way, your alarm company won’t automatically call you once you disarm the system.
- Update your call list. If your alarm company can’t reach you, they’re much more likely to dispatch police and firefighters over what may be a false alarm.
- Consider a pet-immune motion detector. This will keep Fido from constantly setting off the alarm.
- Know your code. Memorize your passcode, and share it with everyone who is authorized to be in your house, such as the babysitter, the cleaning woman and relatives.
- Be prepared to call. Post Monitronics’ toll-free number (800-447-9239) in an easily-accessible place so you and your family members can quickly cancel a false alarm.