Tuesday Tips: Don’t get burned!

Did you know that around 80% of all burns occurs in or around the home? They’re totally preventable in both adults and children! Getting burned is a traumatic experience both physically and mentally, so be cautious and stay safe.
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Burn prevention tips from Monitronics

* Keep water heater temperature at 120 degrees Fahrenheit or lower

* Don’t cook at the stove with kids underfoot

* Turn handles of pots toward the back of the store and don’t leave pots unattended

* Never pour hot liquids while holding a child

* Check temperature of bath water before placing a child in it and don’t ever leave a child unattended in the tub

* Put matches and lighters in unreachable or locked location

* Keep key out of the gas control and put a heavy cover in front of the fireplace

* Use safety plugs in electrical outlets

* Avoid chemical burns by moving all dangerous products to an unreachable place

* Slather on the sunscreen when outside

* Install smoke alarms in multiple locations around the house (each floor and bedroom) and test monthly

* Candles are dangerous. Don’t leave them unattended.

5 reasons our customers should love us in 2010

As part of National Optimism Month in March, we’re blogging five reasons why our customers should be loving us in 2010. We see so many reasons to be optimistic about the coming months, from exciting new technologies to our efforts to make sure every alarm is a real alarm. We’re excited about this year and here’s why.
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5 Reasons To Love Us in 2010

1. Business is good and we’re focusing on customer service. Even in this down economy, we’re growing and we are paying special attention to your needs. We want to hear from you on this blog, our Facebook page, or our Twitter account. How can we serve you better?

2. Speaking of social networking, we HEART our 344 fans on Facebook and our 470 followers on Twitter. We share safety tips, insider news, and fun facts on both, as well as responding to customer praise or complaints. Come join the online party.

3. New technologies are helping people feel more secure. We’re now offering customers the ability to stream live video of their homes to a BlackBerry or iPhone or watch video clips online. They can even arm and disarm remotely (and more!).

4. We’re providing better protection against unethical scammers. This summer will be a test of our efforts to stop what we call “summer slamming.” This is when unscrupulous door-to-door security sales people try to rip you off and trick you into “switching” service. We’re getting more assertive in stopping this practice. Learn more at www.monitronics.com/securityscam.

5. We’re saving lives. Our award-winning monitoring center had an average response time of just 22.1 seconds in 2009 and in an emergency, every second counts. You can trust Monitronics with your safety.

This is why WE think our customers will love us in 2010. What’s your opinion? Leave us a comment and let us know.

Longtime employees honored

Strength in NumbersAt my first job out of college, turnover was so high that no one got a desk nameplate and rarely did anyone order business cards. Why bother?

That turnover said a lot about the company: the atmosphere was toxic, the management was jaded, and the pay was ridiculously low.

That horrid experience is actually part of why I now appreciate working at Monitronics. In addition to my very own business cards, I get to see 34 employees celebrate 10 or 15 years of employment. With the same company! Fancy that. And this is what I think that says about Monitronics: employees are valued, pay is fair, and the culture is outstanding.

To commemorate these anniversaries, we had a snazzy little luncheon at the Omni Park West Hotel in Dallas today. The celebrants dined and were each recognized for their service to Monitronics. Ten-year honorees received a ten-year pin, certificate of appreciation, and a $500 debit card. Fifteen-year honorees received a pin, certificate of appreciation, a $1,000 debit card, and two paid days off.

Click below to see the names of the 34 folks celebrating these achievements and join me in congratulating them!

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