Posts Tagged ‘authorized dealers’

A Word About Summer Alarm Scams

This summer, beware of door-to-door home security scams. Alarm system salespeople may visit your home, offering to replace or upgrade your alarm system for free. Don’t do it! We’ve seen customers deceived by these pitches.

The offers are not legitimate and you might end up with some unpleasant consequences: double bills, a broken security system, and a real headache. Never change your security provider without calling Monitronics first.

Look for the signs of a scam:

1. Offering free upgrades or equipment
If it sounds too good to be true, it is! These systems are anything but free—they could cost you time, money, and peace of mind.

2. Claiming that Monitronics is out of business.
Monitronics provides the award-winning protection you trust, 24/7.

3. Using high pressure sales talk, trying to make you switch security companies.
Red flag: honest salespeople don’t need to be pushy.

Report suspicious activity right away to Monitronics. These salespeople are often friendly, neatly dressed, and college-aged. They’re usually unassuming and perceived as helpful and informative.

If a security salesperson show up at your door, get his or her name and company and call Monitronics at 800.396.9815. Your safety is our first priority.

Who are Monitronics dealers?

yard signBehind every Monitronics alarm system, there’s an authorized dealer. These men and women are professionals who work with our company to sell and install the highest quality systems in the industry.

So who are they? You’ll probably meet one for the first time when he or she knocks on your door with an offer for a Monitronics alarm system. That’s one of the ways we let you know about how we can help you bring safety and security to your home or business. We’ve got great deals and they have the cutting-edge technology you need.

Our authorized dealers are a dedicated force of more than 700 men and women who attend our rigorous, best-in-industry training MoniX to get ready to be top professionals. Many have been in the alarm sales industry for years, so they know how to best protect what matters most and can recommend the perfect system for you.

Check out this post on our dealers’ code of conduct–here’s what you can expect:

  • Professional in-home security analysis, including an evaluation of the interior and exterior of the home.
  • Thorough sales presentation with a product demo and specifics of what each component will do to help protect the home.
  • Complete overview of the items included in your security package and what will take place when the technician arrives.
  • Explanation of the alarm monitoring agreement, terms, monthly monitoring rate, and any installation fees.
  • Professional installation, equipment training, and an overview of the system manual.
  • A home that is as clean as when the dealer arrived.
  • A dealer who is available to answer your questions after the sale and installation

Waiting for a door knock is not the only way to get protection. You can call us at 800.447.9239 and we’ll connect you with an authorized dealer in your area. We serve the U.S., Canada, and Puerto Rico, so a huge number of people have access to our award-winning services. Check us out today!

Cowboys Outing with Monitronics Contest Winners

Five top-performing authorized Monitronics dealers were treated to a special event on Sunday, December 12.

From October 1 through November 30, Monitronics held a contest in which the top five winners in each category would be invited to a game at the new Cowboys Stadium here in Dallas. Sunday night marked the first of two events—the five winners for category two will attend the December 19 game. Now, our boys lost, but that didn’t spoil the fun.

Monitronics event attendees were: Kaiyan Chen, Regional Territory Manager; Maui Bishr, Senior Director of National Accounts; and Michael Haislip, President and CEO.

The winners honored on December 12 were:

  • First Defense Security, Inc, Thad and Michael, NV
  • Watchdog, Brad, MI
  • Skyline Security, John, CA
  • Platinum Protection, Jared, UT
  • Xcel Alarms, Inc., Luke and Melissa, CA

Congratulations, dealers, on a job well done!

Tuesday Tips: Picking a security company

There are loads of security companies out there clamoring for your business. How do you cut through the clutter and find the best fit and price? Obviously, we’re a little biased when we say this, but we think Monitronics is the way to go for residential or business security systems. Here’s a checklist for how to pick a security company and a bit about how Moni measures up.

    Security
    You want to know that your company is watching your premises at all times. Is the monitoring central station 24/7? Are they Five-Diamond Certified? We are both.

    Response
    How fast can the company respond to your alarm? Every second matters in an emergency. In 2009, our average response time was 22.1 seconds.

    Trust
    Who are you letting in your door? Are they well-trained and vetted? Our Monitronics authorized dealers go through background checks and are experts at security assessments and installations. They know how to customize a security system to fit your needs.

    Guarantee
    What happens if you have a problem with your system down the road? What’s the policy on fixing it? Monitronics’ lifetime service guarantee is great insurance. Generally speaking, it covers the parts and labor on your system with a reasonable deductible for any service request.

    Convenience
    With an online MyMonitronics account, you can pay your bill, update emergency contacts, test your system, and more.

    Portability
    Will your company relocate your home alarm system for free? We will!

Since 1994, we’ve been earning the trust of our customers through our proven performance and customer service. Let us prove ourselves to you.  Visit us online and we’ll connect you with a Monitronics authorized dealer in your area. If you prefer to call, you can reach us by phone at 800-290-0709.

MoniX video #3

Remember our two videos last week, meant to get dealers pumped for our training seminar MoniX (they are here and here)? Well, we’ve got another. Here is video #3, starring Janet McGrath, Controller.

Are you ready?