Monitronics is turning 15 this year and like other teens, we want a blog (and Facebook and Twitter). So here we are, finally in the blogosphere. Hello, out there!
What are we doing here? Well, in addition to keeping our customers, dealers, and employees informed of the goings-on at Monitronics, we want to create a public forum to discuss issues of security, safety, and crime. Look for future posts on topics like new trends in home monitoring, FBI stats, crime-prevention tips, and your home through the eyes of a burglar.
But let’s start with something fun: celebrating 15 years in business. Since our inception in 1994 as a small start-up, we’ve grown to nearly 700 employees and 600,000 customers. We’ve got lots of reasons to celebrate.
And celebrate we did. On August 21, we wheeled in an amazing cake from Food Channel celebrity executive chef Bronwen Weber that was the center of attention. It was HUGE: Almost five feet long, four feet tall in parts, and more than 200 pounds.
We care about customer service!
We’re celebrating here, but our work is far from done. We are dedicated to providing the best possible service to each and every customer.
Here are some of the significant things we are doing to continually increase the quality of our customer experience.
We strive to get it right the first time and when we don’t, we want to hear from you. Check out our Facebook page at www.facebook.com/monitronics , our Twitter page at www.twitter.com/monitronics, or call us at 800-447-9239 and let us know how we are doing. We want to know!
Posted in: Business Security, Home Security, Industry Happenings