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Jan 2012

Posted by Lesley

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Everyday Superhero: Heather Schneider

Friday, December 9, 2011, 7:30 p.m. It was a cold, drizzly night. Monitronics Emergency Dispatch Operator Heather Schneider was on duty and ready for anything when she intercepted a burglar alarm from a Weatherford, Texas, business.

It took her fractions of a second to shift into Everyday Superhero mode. She swiftly called the quaint shop. But … no answer came. Heather knew that time was of the essence. She tried to reach the shop owner at home. Heather was relieved to hear a voice on the other end of the line. She said, “We just received a burglary alarm at your business.” The shop owner asked Heather to send the police.

Almost instantly, Heather had the local police on the phone and on their way to the business.

After the emergency

Thanks to Heather’s Everyday Superhero swift action, the police arrived just in the nick of time. They found two men right in the middle of robbing the store. Of course, the bad guys were immediately arrested and received a police escort straight to jail.

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Posted in: Behind Our Doors, What Is Security?

Dec 2011

Posted by Lesley

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Three Times to Arm Your System

Ever have that dream where you need help and try to scream but no one can hear you? It’s a frightening dream to have, but it can be a reality. You have an alarm system to do the notification for you during emergencies. If you fail to arm your system regularly, you’re not fully protecting yourself.

There are three times that you should be sure to arm your alarm system:

In the morning before you leave for the day. You should arm your alarm system in “away mode” whenever you leave your house. If you stay home during the day, be sure your alarm system is in “stay mode” in the morning.
When you return home. Just after you come in the door, arm it.
Before bed. Your alarm system should already be alarmed in “stay mode,” but why not take the opportunity to be sure that the system is armed?

If you follow a routine, you can be sure that you are getting the most protection from us and your alarm system. Monitronics cares about your safety. To talk to one of us about getting an alarm system for your home, call 800-290-0709.

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Posted in: Business Security, Home Security

Nov 2011

Posted by Lesley

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Everyday Superhero: Chris Tuttle

In the middle of the night, Monitronics Emergency Dispatch Operator Chris Tuttle received a burglar alarm from a retail store in Arizona. Chris made a call to the business but couldn’t get an answer or a voicemail.

He called the local PD and they were on their way to the business in no time.

After the emergency

The officers showed up to find two burglars in the act. They were quickly arrested and off to jail they went.

Everybody knows–nobody messes with Monitronics customers.

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Posted in: Business Security, Uncategorized, What Is Security?

Oct 2011

Posted by Lesley

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Everyday Superhero: Jasmine Boyd

On September 3, Jasmine Boyd received a burglary alarm from a business in Tennessee. She quickly jumped into action. She first called the business and there was no answer. Her second call was to the owner … no answer.

She made no hesitation and quickly called the police and they hurried to the business.

After the emergency

When the police arrived, they found a burglar trying to get away with a cash register. He was immediately arrested, hauled off to jail, and booked.

We don’t let them get away; not on our watch.

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Posted in: Business Security, Uncategorized, What Is Security?

Oct 2011

Posted by Lesley

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Everyday Superhero: Robert Bowman

On a recent Sunday night, Robert Bowman received a silent hold-up alarm from a food mart in Radcliff, Ky. He immediately contacted the local police who headed toward the store right away.

The police arrived at the food mart and found the store clerk bleeding from his head. Turns out two men had rushed through the front door, toward the lone clerk. He had only a split second to press the silent panic button before he was hit over the head with a gun. The robbers grabbed some money and cigarettes and took off.

The police dispatched an ambulance for the clerk, called for backup, and started searching for the armed robbers. Thanks in part to Robert’s quick response, the police nabbed the men within an hour.

After the emergency

The pair are now behind bars and have been charged with robbery, endangerment, and assault.

We were happy to hear that the store clerk suffered only minor injuries and recovered in just a few days. The owners of the store said they were super impressed with the arrest, their alarm system, and how quickly the police were dispatched.

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Posted in: Behind Our Doors, Business Security, What Is Security?

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