As part of National Optimism Month in March, we’re blogging five reasons why our customers should be loving us in 2010. We see so many reasons to be optimistic about the coming months, from exciting new technologies to our efforts to make sure every alarm is a real alarm. We’re excited about this year and here’s why.

5 Reasons To Love Us in 2010

1. Business is good and we’re focusing on customer service. Even in this down economy, we’re growing and we are paying special attention to your needs. We want to hear from you on this blog, our Facebook page, or our Twitter account. How can we serve you better?

2. Speaking of social networking, we HEART our 344 fans on Facebook and our 470 followers on Twitter. We share safety tips, insider news, and fun facts on both, as well as responding to customer praise or complaints. Come join the online party.

3. New technologies are helping people feel more secure. We’re now offering customers the ability to stream live video of their homes to a BlackBerry or iPhone or watch video clips online. They can even arm and disarm remotely (and more!).

4. We’re providing better protection against unethical scammers. This summer will be a test of our efforts to stop what we call “summer slamming.” This is when unscrupulous door-to-door security sales people try to rip you off and trick you into “switching” service. We’re getting more assertive in stopping this practice. Learn more at www.monitronics.com/securityscam.

5. We’re saving lives. Our award-winning monitoring center had an average response time of just 22.1 seconds in 2009 and in an emergency, every second counts. You can trust Monitronics with your safety.

This is why WE think our customers will love us in 2010. What’s your opinion? Leave us a comment and let us know.

Most folks don’t realize it, but one of the most effective crime deterrents is a little piece of metal. A Monitronics yard sign let’s criminals know that your home or business is protected 24/7 by our award-winning central station.

Some people buy fake signs on the Internet, hoping for some protection that way, but bad guys visit the same sites you do and know which signs are real and which ones are pseudo. Monitronics has been around for 15 years and is a known player in the industry. Our signs mean business.

Criminals look for easy marks and your monitored alarm system let’s them know your place is off limits. You’re a harder target. To get the most out of your yard sign, remember these things:

1. Replace old signs with new, highly visible ones.2.The effectiveness of the security yard sign depends on its placement: put it next to your front door, the curb next to the driveway, a flower bed, or by the garage door.

3. Get some Moni security stickers and place them on windows and other doors around the premises.

If you need a new yard sign, call customer service at 800-447-9239 and we’ll send you one right away.

There are loads of security companies out there clamoring for your business. How do you cut through the clutter and find the best fit and price? Obviously, we’re a little biased when we say this, but we think Monitronics is the way to go for residential or business security systems. Here’s a checklist for how to pick a security company and a bit about how Moni measures up.

Security
You want to know that your company is watching your premises at all times. Is the monitoring central station 24/7? Are they Five-Diamond Certified? We are both.

Response
How fast can the company respond to your alarm? Every second matters in an emergency. In 2009, our average response time was 22.1 seconds.

Trust
Who are you letting in your door? Are they well-trained and vetted? Our Monitronics authorized dealers go through background checks and are experts at security assessments and installations. They know how to customize a security system to fit your needs.

Guarantee
What happens if you have a problem with your system down the road? What’s the policy on fixing it? Monitronics’ lifetime service guarantee is great insurance. Generally speaking, it covers the parts and labor on your system with a reasonable deductible for any service request.

Convenience
With an online MyMonitronics account, you can pay your bill, update emergency contacts, test your system, and more.

Portability
Will your company relocate your home alarm system for free? We will!

Since 1994, we’ve been earning the trust of our customers through our proven performance and customer service. Let us prove ourselves to you.  Visit us online and we’ll connect you with a Monitronics authorized dealer in your area. If you prefer to call, you can reach us by phone at 800-290-0709.