Posts Tagged ‘monitored alarm system’

MyMonitronics Account Simplifies, Streamlines

Lately, we’ve gotten several questions about MyMonitroncs, so we thought we’d explain this great feature on our website and show you the benefits.

MyMonitronics allows Monitronics customers to manage their security account online. Pay your bill? Yep. Change your password? Check. All without calling and at anytime. With your MyMonitronics account, you can:

* Print out an monitored alarm insurance discount certificate

* Download your user manual

* Manage your emergency contacts. You can even send an e-mail to your contacts informing them they’ve been added to your contact list.

* Update your billing address

* Test your alarm system

* Change your passcode

* Pay your bill

To start, go to the MyMonitronics account creation page and enter your customer number–it’s found on your monthly statement or any Monitronics correspondence you’ve received. Then enter your codeword. This is the verbal word (not your alarm keypad code) you provided Monitronics to use in the event of an emergency. Then create your MyMonitronics username and password.

Presto, you’ve got a MyMonitronics account. Save time. No waiting. Manage your account now.

Everyday Superhero: Kimberly Graham

On September 2, Kimberly Graham received a burglary alarm from a house in Michigan. Right away, she made a call to the home number … no answer … she had to leave a message. Next she called the home owner’s cell phone. He answered and said, “send the police, please!”

Kimberly followed the instruction and immediately called the police department. They were rolling to the home in no time.

After the emergency

Several minutes later, the police called us back. They had found a broken window and a suspect on the scene. The thief was quickly arrested and taken to jail.

Another criminal off the street, another customer’s property saved.

Everyday Superhero: Jasmine Boyd

On September 3, Jasmine Boyd received a burglary alarm from a business in Tennessee. She quickly jumped into action. She first called the business and there was no answer. Her second call was to the owner … no answer.

She made no hesitation and quickly called the police and they hurried to the business.

After the emergency

 When the police arrived, they found a burglar trying to get away with a cash register. He was immediately arrested, hauled off to jail, and booked.

 

We don’t let them get away; not on our watch.

 

Everyday Superhero: Robert Bowman

On a recent Sunday night, Robert Bowman received a silent hold-up alarm from a food mart in Radcliff, Ky. He immediately contacted the local police who headed toward the store right away.

The police arrived at the food mart and found the store clerk bleeding from his head. Turns out two men had rushed through the front door, toward the lone clerk. He had only a split second to press the silent panic button before he was hit over the head with a gun. The robbers grabbed some money and cigarettes and took off.

The police dispatched an ambulance for the clerk, called for backup, and started searching for the armed robbers. Thanks in part to Robert’s quick response, the police nabbed the men within an hour.

After the emergency

The pair are now behind bars and have been charged with robbery, endangerment, and assault.

We were happy to hear that the store clerk suffered only minor injuries and recovered in just a few days. The owners of the store said they were super impressed with the arrest, their alarm system, and how quickly the police were dispatched.

Everyday Superhero: Julia Trevino

On August 4, Julia Trevino received a burglary alarm from a business in California. She called the business, but didn’t reach anyone—she left a message. On her next call, she reached the business owner who said, “No one’s supposed to be there, send the police!”

Julia immediately called the police and they raced to the business.

After the emergency

When the police arrived, as they rounded the corner, they saw people climbing out of a broken window. They caught the burglars red-handed and quickly made the arrest.

When we reached the owner of the business, she said, “I’m thrilled that the police were able to arrest the burglars. Thank you Monitronics for helping to save my property from vandals.”