Recently, Monitronics Emergency Dispatch Operator Anira Garcia received a silent panic signal from a business in Arizona. Anira sprang to action and immediately called the local police department. The police raced to the business with sirens blaring. Officers arrived to find everyone safe; an armed robbery had taken place but the suspects fled the scene.
The police were able to get a good description of the bad guys and their car. They put out an APB for the suspects and the manhunt began.
After the emergency
We talked to the store owner’s wife a couple days after the robbery. She told us about the event. We found that, during the incident, the bad guys wielded guns in the faces of her husband and other store employees. The robbers got away with almost $3,000 cash and grabbed merchandise as they made their getaway.
The store owner’s wife told us, “Everyone is okay now. We love our alarm system! It worked so great that night and the police got to the store so quickly. Thank you.”
No arrest has been made in the armed robbery case yet and it’s not the first time these guys have hit the same area. The detectives are hot on the trail and are optimistic that they will make an arrest very soon.
A couple days later we chatted with Mrs. O’Neal and learned that she hadn’t been feeling well the entire morning of her mishap. She had spent most of the day in bed and decided she wanted to watch TV. Just as she walked into her living room, she fell and hit her head. That’s when she pressed her medical pendant. She said: