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25
May 2011
Posted by Lesley
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A Word About Summer Alarm Scams

This summer, beware of door-to-door home security scams. Alarm system salespeople may visit your home, offering to replace or upgrade your alarm system for free. Don’t do it! We’ve seen customers deceived by these pitches.

The offers are not legitimate and you might end up with some unpleasant consequences: double bills, a broken security system, and a real headache. Never change your security provider without calling Monitronics first.

Look for the signs of a scam:

1. Offering free upgrades or equipment
If it sounds too good to be true, it is! These systems are anything but free—they could cost you time, money, and peace of mind.

2. Claiming that Monitronics is out of business.
Monitronics provides the award-winning protection you trust, 24/7.

3. Using high pressure sales talk, trying to make you switch security companies.
Red flag: honest salespeople don’t need to be pushy.

Report suspicious activity right away to Monitronics. These salespeople are often friendly, neatly dressed, and college-aged. They’re usually unassuming and perceived as helpful and informative.

If a security salesperson show up at your door, get his or her name and company and call Monitronics at 800.396.9815. Your safety is our first priority.

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Posted in: Home Security, Industry Happenings, Uncategorized

10
Aug 2010
Posted by admin
1 comment

Local crime watch on guard against scams

We encourage community activism, especially in the area of crime prevention. Good neighbors make good security.

A member of the Firethorne Community Crime Watch Committee near Katy, Texas, recently contacted us after receiving a Monitronics postcard warning of door-to-door scammers. They thanked us for the head’s up and said they’re taking action. We appreciate the shout-out and want to share their community notification:

DON’T BECOME A SUMMER SECURITY SCAM VICTIM
Firethorne Community Crime Watch Committee Warns of Door-to-Door Scammers

At least one security alarm company is warning its customers to beware of door-to-door salespeople this summer in Firethorne. Monitronics, a Dallas-based alarm monitoring company, recently called many Katy-area customers to warn about possible con artists.

These scammers, shady representatives of other alarm security providers, often offer fraudulent “deals.” Victims that fall prey to these scams can end up with double bills, non-working systems, and the huge headache of trying to get out of the situation.

According to representatives at Monitronics, these double dealers will knock on your door and likely claim that your current security provider is out of business or that they have a better deal for you if you will switch providers. They use high-pressure sales tactics to get you to agree to a “free upgrade” or other system bells and whistles. These swindlers often urge you to do the “upgrade” the same day.

Monitronics has a dedicated Summer Alert Hotline further describing this scam at 800-396-9815. You can also visit http://www.monitronics.com/SecurityScam.

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Posted in: Home Security, What Is Security?

29
Apr 2010
Posted by Leah
1 comment

Prevent summer scams from happening to you

Consumer Reports issues “Scam Alert: Don’t Get Ripped Off.”

This summer, beware of door-to-door home security scams. These guys are swindlers and they will lie to get you to switch your account. Their offer will sound great, but it’s not legitimate. You might end up with some unpleasant consequences: double bills, a non-working security system, and a real headache trying to get the situation fixed. Never change your security provider without calling Monitronics first at 800-396-9815.

Look for the signs of a scam:

    1. Offering free upgrades or equipment
    They might claim that your system is analog and will quit working. This is not true.

    2. Claiming that Monitronics is out of business.
     We’re here to provide you with reliable, 24/7 protection.

    3. Using high pressure sales talk, trying to make you switch security companies.
    The pressure should be a red flag: honest and legitimate sales people don’t need to be pushy.

Report these scam artists right away to Monitronics and don’t be fooled. These people are often friendly, neatly dressed, and college-aged. They are usually unassuming and can be perceived as very helpful and informative. The sales pitch varies, but often they will deceive you by saying that your Monitronics home security alarm system is inadequate or faulty and needs to be replaced. They might claim that we are out of business. None of it is true.

They will likely pressure you to sign a contract immediately and install the same day. They’ll even offer to help you cancel your Monitronics service.

If you take advantage of their offer, you immediately risk your home security. The equipment is often installed improperly, which can cause your Monitronics alarm to stop working. Plus, you risk signing multiple long-term service contracts that will force you to pay two monthly bills.

Make sure you know the facts and whom you are dealing with when a door-to-door security sales person shows up. Get the name of the sales person and his or her company and call Monitronics at 800-396-9815. We care about your safety.

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Posted in: Business Security, Home Security, Industry Happenings